At Taly Yachts, we prioritize your satisfaction and safety. Below are the details of our refund policy:

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Refund Policy

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Client Cancellations:

 

Cancellations made 30 days or more before your trip are eligible for a partial credit toward a future charter.

 

• Cancellations made within 30 days of departure are non-refundable, as crew, scheduling, and vessel arrangements have already been finalized.

 

• Deposits are non-refundable once a yacht has been reserved, as coordination and administrative costs are immediately incurred.

 

Booking Confirmation & Deposits:

 

• All bookings require a deposit to secure the yacht and confirm the reservation date.

 

• Once a yacht has been reserved, deposits are non-refundable, as administrative, coordination, and owner reservation costs are immediately incurred.

 

• Deposits may be transferred to another date approved in writing by TALY Yachts Miami.

 

Force Majeure & Operator Changes:

 

• TALY Yachts is not liable for schedule changes or cancellations caused by weather, mechanical issues, or owner-related circumstances. In such cases, TALY will work to provide the next best available solution.

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Weather Refund Policy

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Refunds due to weather are based on Google Weather App data for Miami Beach and are subject to the following conditions:

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Rain Conditions:

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• This percentage is calculated as an average of the hourly rain probability for the total rental duration.

• A refund will be issued if there is an 80% chance of rain or higher during the rental period.

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Wind Conditions:

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• A refund will be issued if winds reach 25 mph or higher during the rental period.

• This is calculated as an average of the hourly wind speed for the duration of the trip.

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Additional Notes

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• All weather-related refunds are determined using the hourly forecast data from the Google Weather App for Miami Beach.

• Refunds will be processed promptly after verification of conditions.

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If you have any questions about our refund policy or your specific booking, please don’t hesitate to contact us.

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Refund & Cancellation Policy for Catering Services

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• Cancellations made up to 30 days prior to the catering date are eligible for a partial refund.

• Cancellations made less than 15 days before the catering date are non-refundable due to preparation and scheduling commitments.

• For any changes or special requests, please contact us as soon as possible, and we will do our best to accommodate your needs.